Product Use & Safety Policy

Effective date: January 01, 2026

 

Our tools are built to support the work trained professionals already do. They don't diagnose, treat, cure, or guarantee results for any animal. Please read this before using them.

Who our tools are for

Anyone may buy our products, but the EquiFlex Tool and The Big Ass Box are intended for use by trained animal chiropractors, veterinarians, and other qualified animal-care professionals. Using them well depends on your own training and judgment. Our products don't replace that training, and we don't provide it.

Working around horses

Horses are large, powerful animals, and their behavior can be unpredictable. Any work around a horse carries a risk of injury to people and animals. When you use our products, you're responsible for:

• Safe handling and restraint of the animal
• Your own footing, positioning, and protective gear
• Assessing whether a product is appropriate for the animal and the situation
• Stopping if the animal shows signs of distress

EquiFlex Tool

The EquiFlex is a tool for testing reflexes on a horse during the adjustment process.

• Use it only for its intended purpose.
• Inspect it before each use, and don't use it if it's cracked, damaged, or modified.
• Keep it clean between uses. 

The Box

The Box is a platform chiropractors stand on while adjusting horses.

• Place it on firm, level ground before stepping on it. 
• Inspect it before each use, and don't use it if it's damaged, unstable, or modified.
  

Not veterinary advice

Information from Chiro Tack, on our site, on social media, or in person, is general product information. It isn't veterinary advice and isn't a substitute for care from a licensed veterinarian. For questions about an animal's health, please consult a veterinarian.

Practice rules vary by state

Who may practice animal chiropractic, and under what conditions, varies by state. You're responsible for following the laws and licensing requirements where you work. We make no statement about who may legally practice.

Our responsibility and yours

To the fullest extent the law allows, Chiro Tack isn't responsible for injury to people or animals, or damage to property, caused by misuse of a product, using it for something it wasn't designed to do, modifying it, or using it when it's damaged. Our Terms of Service explain this in full.

If a product arrives damaged or defective, don't use it. Email info@chirotack.com within 14 days of delivery and we'll replace it or refund you.